FAQ's

Q: How long will it take to fill my HeatShield order? 
A: Almost all orders are shipped within 3 business days following your online order.

Q: Will I receive an e-mail confirmation for my order? 
A: Yes, shortly after you place your order online you will be e-mailed a confirmation.  You will also receive an email confirmation when your order ships with a tracking number.

Q: How long will it be until I receive my HeatShield via UPS?
A: We prefer to ship via UPS Ground.  We ship from California so it may take from 7-10 business days to arrive to you on the East Coast excluding weekends and holidays. Therefore, if you live in the Midwest or on the West Coast, you will most likely receive your HeatShield in 3-7 days from the time it ships.

APO, Hawaii, Alaska Orders are shipped USPS PRIORITY MAIL.

Q: Out of what material are the HeatShields made?
A: The HeatShield material is simple and unique. A special metallized polyester film, laminated to a thin layer of closed-cell foam, with a clear polyester film back. Designed especially for AUTOHEATSHIELD, this laminate is sturdy and reflective, and it has excellent insulating properties.

Q: How are HeatShields made?
A: HeatShields are custom cut using the latest in computer-aided cutting technology. Then they are sewn around the edge with a cloth binding.

Q: How much cooler will the HeatShields keep the interior of my car?
A: We’ve measured a temperature difference of as much as 40˚ F (25˚ C.), but you will feel an average temperature reduction in your car of about 25˚ F.

Q: Is there a warranty on the HeatShields?
A: There is a two-year warranty on the HeatShield.  You must provide us with proof of purchase.

Q: What side faces out, the white side or the shiny, reflective silver side?
A: Your intuition is correct. The shiny, reflective silver side faces out.